Service & Maintenance

We understand from time to time equipment can fail, often at the most inconvenient times, causing major disruptions to your day-to-day operations and creating potential security risks. In these situations efficiency and reliability are key to restoring operations back to normal as quick as possible. That is where we at Chase Automation come in.

As part of our commitment to our customers we offer a range of Service & Maintenance packages, with a 24 hr emergency call out line available to all our customers. To ensure peace of mind, our packages also offer preventive maintenance which includes inspection and testing of mechanical components and safety related devices in accordance with current guidelines from the HSE(Health and Safety Executive). These measures allow us to find and call out potential issues a head of time, preventing failures and disruption.

In addition to this, we can provide tailored packages specific to your needs and designed to be the best fit for your business. If you would like to find out more and discuss covering your existing equipment, please give us a call.

Service & Maintenance Packages

Classic

2 contracted service visits per year
24hr call out response time* (Monday-Friday)

Professional

2 Contracted Service Visits Per Year
12hr Call Out Response Time* (247-365)
5% Parts Discount

Elite

2 Contracted Service Visits Per Year
6hr Call Out Response Time (247-365)
Discounted Hourly Rate
10% Parts Discount

Tailored

Tailor-Made to customer specifications
Service Contract (Per Asset)
Number of visits, time of visits, call out response times dependent of site/asset/customer requirements

*Office Hours Mon-Friday 08:00-16:00, excludes Bank Holidays